RSW77 Privacy Policy – Member Personal Data Protection

RSW77 is an online betting platform operating in Malaysia that prioritizes the security and privacy of every registered member. This Privacy Policy explains in detail how we handle your personal data — from the collection process through to storage and deletion.

This document covers all RSW77 service channels, including the official website at rsw77.onl, the RSW77 mobile app for Android and iOS, and all our official communication channels including Live Chat and support email.

RSW77 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We recognize your rights as a data subject and are committed to ensuring your personal information is processed lawfully, fairly, and transparently at all times.

RSW77 collects your personal data through several channels — directly when you register or interact with the platform, and automatically through tracking technology during use. The following are the categories of data we collect:

RSW77 does not collect sensitive information such as biometric data, health records, or political affiliations. All data collected is strictly limited to what is necessary for platform operations and legal compliance.

The personal data we collect is used solely for legitimate purposes directly related to the delivery of RSW77 services. The following are the primary purposes for which your data is used:

• Account management — creates, verifies, and maintains your member account, including the KYC process and identity verification.
• Transaction processing — processes deposits, withdrawals, and all financial transactions on the rsw77 platform securely and efficiently.
• Provision of gaming services — allows you to access all games and rsw77 platform features that you are entitled to use as a registered member.
• Service communications — sends important notifications regarding your account, transactions, security updates, and policy changes.
• Targeted Marketing — sends promotional information and exclusive rsw77 offers to members who have consented to receive marketing communications.
• Fraud prevention — monitors platform activity to detect and prevent any fraud attempts, money laundering, or security breaches.
• Legal Compliance — fulfils the reporting and compliance obligations required under applicable Malaysian law.
• Product improvement — analyses platform usage patterns in aggregate (without identifying individuals) to improve rsw77 service quality.

RSW77 will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

RSW77 takes seriously its responsibility not to disclose members' personal data inappropriately. However, there are limited situations where data sharing is necessary and legally permissible:

• Payment service providers — payment gateway providers such as FPX, DuitNow, and e-wallet processors that require transaction information to complete your deposits and withdrawals.
• Game software providers — licensed game providers that require minimal data to enable access to their gaming platforms integrated with rsw77.
• Statutory authorities — law enforcement agencies, courts, or regulatory bodies issuing lawful orders requiring the disclosure of specific data.
• Technical service providers — hosting companies, cloud service providers, and IT contractors who assist in maintaining the rsw77 platform infrastructure, subject to strict confidentiality agreements.

RSW77 continuously invests in robust security infrastructure to ensure members' personal data is always protected against unauthorized access, loss, or misuse. Key security measures we implement include:

• 256-bit SSL Encryption for all data transmitted between your device and the rsw77 servers.
• Static data encryption — all sensitive data stored in the rsw77 database is encrypted using the latest industry standards.
• Two-factor authentication (2FA) available on all member accounts as an additional layer of protection during login.
• 24/7 Monitoring by the rsw77 cybersecurity team to detect and respond to any threats or suspicious activity.
• Strict internal access controls — only rsw77 staff who require data access to perform their duties are permitted, and all access is logged for audit purposes.
• Penetration testing periodically by independent security experts to identify and remediate any vulnerabilities in the system.

Although rsw77 takes all reasonable precautions, no online system can be guaranteed 100% secure. Members also play an important role by keeping their passwords confidential and using a secure internet connection when accessing the platform.

RSW77 uses cookies and similar tracking technologies to enhance the user experience and analyze platform performance. The following are the types of cookies we use:

• Session cookies — temporary and deleted when you close your browser. Used to maintain your login status during an active session.
• Persistent cookies — stored on your device for a set period to remember your preferences and settings on the rsw77 platform.
• Analytics cookies — helps rsw77 understand how members interact with the platform so we can continuously improve it.
• Security cookies — used to detect suspicious activity and protect your account from unauthorized access.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect RSW77 platform features that require session authentication.

As an RSW77 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data that we hold:

To exercise any of the rights above, please contact the rsw77 support team via Live Chat or our official email. Requests will be processed within 14 working days and we may need to verify your identity before fulfilling the request.

RSW77 retains members' personal data only for as long as necessary to fulfill the purposes stated in this policy, or for as long as required under Malaysian law.

• Active account data — retained for as long as your account is active and for 5 years after account closure for audit and legal compliance purposes.
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• Support communication records — retained for 2 years for quality control purposes and reference in the event of any disputes.
• Analytics data and system logs — retained for 12 months in aggregated, non-individually identifiable format for platform improvement purposes.

Upon expiry of the applicable retention period, data will be securely deleted or converted into a form that cannot identify individuals (anonymised) in accordance with industry best practices.

RSW77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send notifications to all registered members via email or in-account notification at least 7 days before the changes take effect.
• Displays previous versions of the policy for reference by members who require them.

Continued use of the RSW77 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the amended policy. If you do not agree with the changes, you may close your RSW77 account before the changes come into effect.

If you have any questions, concerns, or complaints regarding how RSW77 handles your personal data, we encourage you to contact us directly. The RSW77 data protection team is ready to assist you.

For general questions about the platform, visit the FAQ us or refer to Terms and Conditions RSW77 for more information.